Legal

Privacy Policy

How Vuix Media LLC collects, uses, and protects the information you share with us.

Last updated: November 14, 2026

Who we are

Vuix Media LLC ("Vuix Media", "we", "us") is a creative studio providing video editing, design, and web services. This policy applies to vuixmedia.com and to any information you send us through it.

Information you give us

When you fill in a form on this site, we collect what you enter, which may include:

  • Your name and email address.
  • The project details, message, or notes you write.
  • Estimator inputs such as the features and platforms you select, plus any estimate generated.
  • Friction calculator details such as your organization name and the donation page URL you enter.

We only ask for what we need to reply to you and prepare a quote. Please do not send sensitive personal information through these forms.

Information collected automatically

Our hosting provider records standard technical information such as your browser type, device type, and the pages you visit, so the site stays secure and works correctly. We do not use advertising or cross-site tracking on this site.

Cookies and local storage

This site uses your browser's local storage to remember a small preference: whether you chose light or dark mode. It is stored on your device, not shared with us, and you can clear it at any time in your browser settings.

How we use your information

  • To reply to your enquiry and send the estimate or report you requested.
  • To prepare proposals, quotes, and project plans.
  • To keep a record of the projects and conversations we have had.
  • To keep the site secure and fix problems.

We do not sell your information, and we do not share it for advertising.

Service providers

We use a small number of trusted providers to run this site: this website's hosting and database platform, and email delivery for the messages you request. They process information only on our behalf and only for those purposes.

How long we keep it

We keep enquiry, estimator, and calculator submissions for as long as we need them to respond and to maintain our project records. If you ask us to delete your information, we will do so unless we are required to keep it for legal or accounting reasons.

Your choices

You can ask us to see, correct, or delete the information we hold about you, or ask us to stop contacting you, by emailing benjamin@vuixmedia.com. We will respond within a reasonable time.

Security

We take reasonable steps to protect the information you send us, including limiting access to it. No method of sending data over the internet is completely secure, so please keep that in mind when sharing project details.

Children

This site is meant for businesses and adults. It is not directed to children, and we do not knowingly collect information from children.

Changes to this policy

If we change how we handle your information, we will update this page and change the date at the top. Please check back occasionally.

Contact us

Questions about this policy? Email benjamin@vuixmedia.com or use our contact page.